Call Center Executives (Morning & Evening Shift)
- Call and provide detailed and accurate information regarding product features and pricing.
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Persuade potential clients to purchase services through effective communication and sales techniques.
- Follow up on leads and inquiries to convert them into confirmed sales.
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Keep precise records of calls made, customer feedback, and successful sales in the database.
- Achieve specific daily and monthly sales targets as defined by the management.
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Excellent verbal communication and interpersonal skills in both English and Nepali.
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Strong persuasive and negotiation abilities to drive sales performance.
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Resilience and the ability to maintain professionalism when handling rejections.
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Proficient basic computer skills for accurate data entry and lead tracking.
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High level of patience and the ability to work under target-oriented pressure.
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Active listening skills to understand customer needs and provide appropriate solutions.